Shipping policy

Orders are processed and shipped within 5–7 business days. While we strive to ensure timely delivery, delays may occur due to weather conditions, holidays, or other circumstances beyond our control.

All sales are final. We do not accept return, refunds, or exchanges. 

 

It is the responsibility of the customer to provide accurate and complete shipping and contact information at the time of purchase. Hydramels is not responsible for lost, delayed, or misdelivered packages resulting from incorrect or incomplete information provided by the customer.

By completing a purchase, you acknowledge and agree to all terms outlined above.